The Professional Certificate in Advanced Leadership and Management Skills Workshop is specially-designed to cover all necessary skills a modern manager should have. By equipping managers with proper leadership skills, it makes them more confident and efficient in delivering the required output while maintaining their team's morale high.

Learning Objectives

By the end of this course, participants will be able to:

• Understand the necessary skills a manager should possess: problem-solving, communication skills, delegating tasks, problem-solving and decision-making.
• Learn different strategies in managing their team and stir them to success.
• Apply the strategies learned through practical and real case scenarios.

Methodologies

• Face-to-Face Workshop
• Hands-On Activities and Presentation
• Practical Output

Course Outline

A. Leadership Mindset

• Reactive vs Proactive Mindset
• Self-Transformation Process
• The Role of Creativity and Innovation in the Modern Environment

B. People and Task Management

• Collaboration and Communication
• Effective delegation of tasks within a team
• Coaching and Mentoring
• Meeting Management - Monitoring and Updating of Tasks

C. Problem Solving and Decision Making

• Situation Analysis
• Problem Analysis / Root Cause Analysis
• Decision Analysis
• Potential Problem Analysis

D. Practical Application